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Shipping Info
We offer 2 hours return and refund for your peace of mind.
Welcome to NEW VOLGA TRADERS!
These terms and conditions outline the rules and regulations for the use of NEW VOLGA TRADERS's Website, located at NEW VOLGA TRADERS.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use NEW VOLGA TRADERS if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing NEW VOLGA TRADERS, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
Shipping Policies
At NEW VOLGA TRADERS, we are committed to providing our customers in Andhrapradesh with reliable and efficient shipping options. Below is a detailed overview of our shipping policies, including associated costs, packaging fees, and estimated delivery times.
1. Shipping Costs
Shipping costs vary based on the destination, the weight of the package, and the selected shipping method. The following outlines our shipping rates:
- Standard Shipping:
- We charge a flat rate of ₹100 for orders up to 2 kg.
- For orders weighing between 2 kg and 5 kg, the shipping cost is ₹200.
- Orders above 5 kg will incur additional charges of ₹50 per kilogram.
- Express Shipping:
- A flat rate of ₹150 is applied for express delivery (up to 2 kg).
- For weights between 2 kg and 5 kg, the charge is ₹250.
- Any order above 5 kg will incur an increased rate of ₹100 per kilogram.
Note: Prices are exclusive of applicable taxes.
2. Packaging Fees
To ensure that your items are delivered safely, we charge a minimal packaging fee, which varies based on the type of product purchased:
- Standard Items:
- A packaging fee of ₹20 applies per order.
- Fragile Items:
- A packaging fee of ₹50 applies for items that require special handling.
- Bulk Orders:
- For orders involving bulk items requiring custom packaging, the fee will be assessed based on size and complexity and communicated prior to processing the order.
3. Estimated Shipping Time
We strive to process and dispatch all orders as quickly as possible. Here’s an estimated timeline for delivery:
- Standard Shipping:
- Orders are typically processed within 1 business hour.
- Delivery usually takes an additional 4 hours to 1 business day, depending on your location within Andhra Pradesh.
- Express Shipping:
- Orders are processed within 1 hour of your order.
- Delivery is expected within 1 business day.
4. Tracking Your Order
Once your order has been dispatched, you will receive an email confirmation containing tracking information. You can use this information to monitor the progress of your shipment.
5. Delivery Issues
If there are any issues with your delivery, please don’t hesitate to contact our customer service team. We are here to assist you with any concerns regarding missed deliveries, damaged items, or incorrect shipping addresses.
6. Contact Us
For any questions regarding our shipping policies, please reach out via:
- Email: [newvolga777@outlook.com]
- Phone: [+91 6304610986]
Thank you for choosing NEW VOLGA TRADERS. We look forward to serving you and ensuring a smooth delivery experience .
Terms & Conditions
Shipping FAQs
How long is shipping?
Shipping usually takes 1 business day.
Can I return items?
Yes, returns are accepted within 2 hours of delivery.
How do refunds work?
Refunds are processed after we receive the returned item in original condition.
Please keep your receipt for returns.
Are shipping fees refundable?
Who pays return shipping?
Customers cover return shipping unless the item is defective.
Contact Us
Questions? We're here to help anytime.
